Services A-Z (59)

Here you can request certain change to your account names.

Reset your account password used to access the computers in offices, labs and the Library.

Add funds to your printing account for Library and Lab printers.

Adjunct portal login issues

Reset your All-Access password.

Cable TV service.

Request access to Cognos, the campus reporting and analytics software.

Computer Lab information.

Office Ethernet related issues

Coverified application for symptom tracking and COVID test tracking.

Delegate an existing departmental email account to one or more people.

Report errors or issues with one of your devices.

Approved vendor and visitor management system

Request equipment to be moved or retrieved to be brought back to IT.

Register the MAC address of your Game Console.

Ask a question, get advice, get support on something you are unable to find in the service catalog.

Google Calendar - allows you access to your events with your All-Access credentials in your Wagner GMail account from anywhere.

Google Classroom

Google Drive - allows you access to your files you store with your All-Access credentials in your Wagner GMail account from anywhere.

Request a new Jenzabar account. Supervisor approval is required.

Reset your Jenzabar CX password. A valid CX password is also needed for Cognos access.

Academic, Budget, Finance, Payroll, Purchasing, Human Resources, Recruiting.

Lecture capture and video storage system.

Issues with KnowBe4 online security training and awareness.

Library database access from off-campus.

Request new lists or modify existing lists.

Wagner issued cellphone related inquiries.

Request modifications to an already existing Cognos report.

Moodle Merges

General myWagner faculty support.

General myWagner student support.

Access your Wagner network files from anywhere.

Submit a request for a new Cognos report.

Here you can submit a ticket requesting help with Onelogin access issues

Authentication related online course evaluation questions.

Request additional supplies for multi-function devices, like toner or staples.

Report a problem with your phone service

Report issues with multi-function devices.

Register your game, video streaming or other non-computer devices for use on the wireless network.

Report technology issues in classrooms such as projection problems, audio problems, computer problems, etc.

Report Cognos issues and errors.

Request a manually created moodle course.

Request accounts for new student workers, guests and others who might not have them automatically created.

Request for cabling to facilitate voice, data and/or TV connection.

Request media for classes or special events. Requests must be submitted 48 hours PRIOR to the start of the event; requests for Saturday and/or Sunday must be in by Wednesday.

Request Moodle support for course questions, troubleshooting, further explanation of features etc

Request a new account for your department or organization.

Click here to see what trainings we offer and to request an appointment.

Have your voicemail sent to your email account.

Get connected to a network printer, connect to specialized desktop printers.

Report issues with using an installed software application.

Reset your office phone voicemail PIN.

For information on Access, Editing and General Guidelines for the Web.

Staff logging into Zoom are automatically added with basic licenses. Upgraded licenses can be requested to remove the 40 minute limit for 3 or more participants.