Services A-Z (59)
Accounts & Access / Accounts
Here you can request certain change to your account names.
Accounts & Access / Accounts
Reset your account password used to access the computers in offices, labs and the Library.
Desktop Computing and Printing / Printing
Add funds to your printing account for Library and Lab printers.
Administrative Applications / Adjunct Hiring Portal
Adjunct portal login issues
Accounts & Access / Accounts
Reset your All-Access password.
WiFi, Networking & Communications / Cable TV
Cable TV service.
Accounts & Access / Drives and Access
Request access to Cognos, the campus reporting and analytics software.
Media Services / Classroom Technology and Support
Computer Lab information.
WiFi, Networking & Communications / Networking
Office Ethernet related issues
Desktop Computing and Printing / Mobile Apps
Coverified application for symptom tracking and COVID test tracking.
E-Mail and Calendar
Delegate an existing departmental email account to one or more people.
Desktop Computing and Printing / End-Point Support (Desktops, Mobile Devices, etc.)
Report errors or issues with one of your devices.
Administrative Applications
Approved vendor and visitor management system
Desktop Computing and Printing / End-Point Support (Desktops, Mobile Devices, etc.)
Request equipment to be moved or retrieved to be brought back to IT.
WiFi, Networking & Communications / Networking
Register the MAC address of your Game Console.
General IT
Ask a question, get advice, get support on something you are unable to find in the service catalog.
E-Mail and Calendar
Google Calendar - allows you access to your events with your All-Access credentials in your Wagner GMail account from anywhere.
Teaching and Learning / Instructional Tools
Google Classroom
Accounts & Access / Drives and Access
Google Drive - allows you access to your files you store with your All-Access credentials in your Wagner GMail account from anywhere.
Accounts & Access / Accounts
Request a new Jenzabar account. Supervisor approval is required.
Accounts & Access / Accounts
Reset your Jenzabar CX password. A valid CX password is also needed for Cognos access.
Administrative Applications / Jenzabar
Academic, Budget, Finance, Payroll, Purchasing, Human Resources, Recruiting.
Teaching and Learning / Instructional Tools
Lecture capture and video storage system.
Cybersecurity / Security Training and Awareness
Issues with KnowBe4 online security training and awareness.
Teaching and Learning / Instructional Tools
Library database access from off-campus.
E-Mail and Calendar
Request new lists or modify existing lists.
WiFi, Networking & Communications / Telephony
Wagner issued cellphone related inquiries.
Administrative Applications / Reporting
Request modifications to an already existing Cognos report.
Teaching and Learning / Moodle
Moodle Merges
Administrative Applications / myWagner
General myWagner faculty support.
Administrative Applications / myWagner
General myWagner student support.
Accounts & Access / Drives and Access
Access your Wagner network files from anywhere.
Administrative Applications / Reporting
Submit a request for a new Cognos report.
Accounts & Access / Accounts
Here you can submit a ticket requesting help with Onelogin access issues
Teaching and Learning / Online Course Evaluations
Authentication related online course evaluation questions.
Teaching and Learning / Training
Desktop Computing and Printing / Printing
Request additional supplies for multi-function devices, like toner or staples.
WiFi, Networking & Communications / Telephony
Report a problem with your phone service
Desktop Computing and Printing / Printing
Report issues with multi-function devices.
Teaching and Learning / Instructional Tools
WiFi, Networking & Communications / Networking
Register your game, video streaming or other non-computer devices for use on the wireless network.
Media Services / Classroom Technology and Support
Report technology issues in classrooms such as projection problems, audio problems, computer problems, etc.
Administrative Applications / Reporting
Report Cognos issues and errors.
Teaching and Learning / Moodle
Request a manually created moodle course.
Accounts & Access / Accounts
Request accounts for new student workers, guests and others who might not have them automatically created.
WiFi, Networking & Communications / Infrastructure
Request for cabling to facilitate voice, data and/or TV connection.
Media Services / Events and Equipment
Request media for classes or special events. Requests must be submitted 48 hours PRIOR to the start of the event; requests for Saturday and/or Sunday must be in by Wednesday.
Teaching and Learning / Moodle
Request Moodle support for course questions, troubleshooting, further explanation of features etc
Accounts & Access / Accounts
Request a new account for your department or organization.
Teaching and Learning / Training
Click here to see what trainings we offer and to request an appointment.
WiFi, Networking & Communications / Telephony
Have your voicemail sent to your email account.
Accounts & Access / Drives and Access
Desktop Computing and Printing / Printing
Get connected to a network printer, connect to specialized desktop printers.
Desktop Computing and Printing / Software
Report issues with using an installed software application.
Teaching and Learning / Video Conferencing
WiFi, Networking & Communications / Telephony
Reset your office phone voicemail PIN.
Teaching and Learning / Instructional Tools
Web and Application Development / Wagner Web
For information on Access, Editing and General Guidelines for the Web.
Teaching and Learning / Video Conferencing
Staff logging into Zoom are automatically added with basic licenses. Upgraded licenses can be requested to remove the 40 minute limit for 3 or more participants.