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Services or Offerings?
Account Name Change
  1. Services
  2. Accounts & Access
  3. Accounts
Here you can request certain change to your account names.
Active Directory Password reset
  1. Services
  2. Accounts & Access
  3. Accounts
Reset your account password used to access the computers in offices, labs and the Library.
Add Printing Funds
  1. Services
  2. Desktop Computing and Printing
  3. Printing
Add funds to your printing account for Library and Lab printers.
Adjunct Portal Login issues
  1. Services
  2. Administrative Applications
  3. Adjunct Hiring Portal
Adjunct portal login issues
Cable Television Issues & Errors
  1. Services
  2. WiFi, Networking & Communications
  3. Cable TV
Cable TV service.
Cognos Access Request
  1. Services
  2. Accounts & Access
  3. Drives and Access
Request access to Cognos, the campus reporting and analytics software.
Computer Lab Updates
  1. Services
  2. Media Services
  3. Classroom Technology and Support
Computer Lab information.
Computer Network Related Support
  1. Services
  2. WiFi, Networking & Communications
  3. Networking
Office Ethernet related issues
CoVerified App
  1. Services
  2. Desktop Computing and Printing
  3. Mobile Apps
Coverified application for symptom tracking and COVID test tracking.
Delegate an E-Mail account
  1. Services
  2. E-Mail and Calendar
Delegate an existing departmental email account to one or more people.
Device Issues & Errors
  1. Services
  2. Desktop Computing and Printing
  3. End-Point Support (Desktops, Mobile Devices, etc.)
Report errors or issues with one of your devices.
Envoy Visitor Management
  1. Services
  2. Administrative Applications
Approved vendor and visitor management system
Equipment Move or Retrieval
  1. Services
  2. Desktop Computing and Printing
  3. End-Point Support (Desktops, Mobile Devices, etc.)
Request equipment to be moved or retrieved to be brought back to IT.
General IT Inquiry
  1. Services
  2. General IT
Ask a question, get advice, get support on something you are unable to find in the service catalog.
Google Calendar
  1. Services
  2. E-Mail and Calendar
Google Calendar - allows you access to your events with your All-Access credentials in your Wagner GMail account from anywhere.