Service Catalog

Categories (10)

Accounts & Access

OneLogin / All-Access Pass, Active Directory, W Drive access and other access related services.

Desktop Computing and Printing

Services that enable community members to do their day-to-day work, including providing access to enterprise services. Includes network access, user file storage, end-point computing backup solutions, desktop virtualization, computer labs, and printing.

E-Mail and Calendar

IT services that facilitate institutional E-Mail and Calendar needs, including group E-Mail Lists.

Administrative Applications

Enterprise and local services that support the administrative and business functions of an institution. Includes analytics, business intelligence, reporting, finance, human resources, student information systems, advancement, research administration, and conference and event management.


Infrastructure and services that provide security, data integrity, and compliance for institutional activities. Includes security services such as virus protection, encryption, privacy impact assessments, information risk management, emergency preparedness, data security, identity management solutions, access controls (i.e., passwords, accounts, and authentication), audit and monitoring systems and services, and data access and stewardship.

Media Services

Technology that enhances classroom teaching and learning, as well as services and equipment related to technology for campus special events and meetings .

Teaching and Learning

Instructional technology, tools, and resources directly supporting teaching and learning. Includes moodle, qualtrics, voicethread and other academic tools for faculty and students

Web and Application Development

Services related to websites, including content management systems.

WiFi, Networking & Communications

Support for wireless and wired network communications, cable TV, telephony, and other mediums of communication.

General IT

General IT Inquiries