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Services or Offerings?
Account Name Change
  1. Services
  2. Accounts & Access
  3. Accounts
Here you can request certain change to your account names.
Active Directory Password reset
  1. Services
  2. Accounts & Access
  3. Accounts
Reset your account password used to access the computers in offices, labs and the Library.
Cognos Access Request
  1. Services
  2. Accounts & Access
  3. Drives and Access
Request access to Cognos, the campus reporting and analytics software.
Delegate an E-Mail account
  1. Services
  2. E-Mail and Calendar
Delegate an existing departmental email account to one or more people.
Device Issues & Errors
  1. Services
  2. Desktop Computing and Printing
  3. End-Point Support (Desktops, Mobile Devices, etc.)
Report errors or issues with one of your devices.
Equipment Move or Retrieval
  1. Services
  2. Desktop Computing and Printing
  3. End-Point Support (Desktops, Mobile Devices, etc.)
Request equipment to be moved or retrieved to be brought back to IT.
Google Calendar
  1. Services
  2. E-Mail and Calendar
Google Calendar - allows you access to your events with your All-Access credentials in your Wagner GMail account from anywhere.
Google Drive Support
  1. Services
  2. Accounts & Access
  3. Drives and Access
Google Drive - allows you access to your files you store with your All-Access credentials in your Wagner GMail account from anywhere.
Jenzabar CX New Account Request
  1. Services
  2. Accounts & Access
  3. Accounts
Request a new Jenzabar account. Supervisor approval is required.
Jenzabar CX Password Reset
  1. Services
  2. Accounts & Access
  3. Accounts
Reset your Jenzabar CX password. A valid CX password is also needed for Cognos access.
Jenzabar CX Support
  1. Services
  2. Administrative Applications
  3. Jenzabar
Academic, Budget, Finance, Payroll, Purchasing, Human Resources, Recruiting.
KnowBe4 Training
  1. Services
  2. Cybersecurity
  3. Security Training and Awareness
Issues with KnowBe4 online security training and awareness.
Mailing list changes or list creation
  1. Services
  2. E-Mail and Calendar
Request new lists or modify existing lists.
Network Drive Support
  1. Services
  2. Accounts & Access
  3. Drives and Access
Access your Wagner network files from anywhere.
New Cognos Report Request
  1. Services
  2. Administrative Applications
  3. Reporting
Submit a request for a new Cognos report.