Popular Services

Oracle Support


Request media for classes or special events. Requests must be submitted 48 hours PRIOR to the start of the event; requests for Saturday and/or Sunday must be in by Wednesday.


Get connected to a network printer, connect to specialized desktop printers.


Reset your OneLogin password.


Here you can submit a ticket requesting help with Onelogin access issues


General myWagner student support.


Report errors or issues with one of your devices.


Ask a question, get advice, get support on something you are unable to find in the service catalog.


Report issues with multi-function devices.


Report technology issues in classrooms such as projection problems, audio problems, computer problems, etc.


For information on Access, Editing and General Guidelines for the Web.


Request equipment to be moved or retrieved to be brought back to IT.


Reset your Jenzabar CX password. A valid CX password is also needed for Cognos access.


Request a new Jenzabar account. Supervisor approval is required.


Office Ethernet related issues


Request a new account for your department or organization.


Submit a request for a new Cognos report.


Staff logging into Zoom are automatically added with basic licenses. Upgraded licenses can be requested to remove the 40 minute limit for 3 or more participants.


Request access to Cognos, the campus reporting and analytics software.


Reset your Oracle password. Oracle credentials is the same as your Onelogin.


Issues with KnowBe4 online security training and awareness.


Have your voicemail sent to your email account.