Popular Services

Oracle Support


Request media for classes or special events. Requests must be submitted 48 hours PRIOR to the start of the event; requests for Saturday and/or Sunday must be in by Wednesday.


Request additional supplies for multi-function devices, like toner or staples.


Get connected to a network printer, connect to specialized desktop printers.


General myWagner student support.


Access your Wagner network files from anywhere.


Request equipment to be moved or retrieved to be brought back to IT.


Reset your OneLogin password.


Here you can submit a ticket requesting help with Onelogin access issues


Reset your Jenzabar CX password. A valid CX password is also needed for Cognos access.


Delegate an existing departmental email account to one or more people.


Request a new Jenzabar account. Supervisor approval is required.


Ask a question, get advice, get support on something you are unable to find in the service catalog.


Office Ethernet related issues


Request new lists or modify existing lists.


Google Calendar - allows you access to your events with your All-Access credentials in your Wagner GMail account from anywhere.


Report issues with multi-function devices.


Report errors or issues with one of your devices.


Report technology issues in classrooms such as projection problems, audio problems, computer problems, etc.


Staff logging into Zoom are automatically added with basic licenses. Upgraded licenses can be requested to remove the 40 minute limit for 3 or more participants.


Issues with KnowBe4 online security training and awareness.


Report a problem with your phone service


Reset your account password used to access the computers in offices, labs and the Library.