Popular Services

Request media for classes or special events. Requests must be submitted 48 hours PRIOR to the start of the event; requests for Saturday and/or Sunday must be in by Wednesday.

Ask a question, get advice, get support on something you are unable to find in the service catalog.

Oracle Support

Click here to see what trainings we offer and to request an appointment.

Report errors or issues with one of your devices.

Get connected to a network printer, connect to specialized desktop printers.

Office Ethernet related issues

Reset your OneLogin password.

Here you can submit a ticket requesting help with Onelogin access issues

Request equipment to be moved or retrieved to be brought back to IT.

Google Drive - allows you access to your files you store with your All-Access credentials in your Wagner GMail account from anywhere.

Academic, Budget, Finance, Payroll, Purchasing, Human Resources, Recruiting.

Report issues with multi-function devices.

Submit a request for a new Cognos report.

Here you can request certain change to your account names.

General myWagner student support.

Delegate an existing departmental email account to one or more people.

Reset your account password used to access the computers in offices, labs and the Library.

Reset your Jenzabar CX password. A valid CX password is also needed for Cognos access.

Add funds to your printing account for Library and Lab printers.

Test

Request a new Jenzabar account. Supervisor approval is required.

Report technology issues in classrooms such as projection problems, audio problems, computer problems, etc.

Request access to Cognos, the campus reporting and analytics software.