Access your Wagner network files from anywhere.
Request a new Jenzabar account. Supervisor approval is required.
Reset your office phone voicemail PIN.
Report errors or issues with one of your devices.
General myWagner faculty support.
Report Cognos issues and errors.
Reset your All-Access password.
General myWagner student support.
Reset your account password used to access the computers in offices, labs and the Library.
Report issues with multi-function devices.
Computer Lab information.
Request media for classes or special events. Requests must be submitted 48 hours PRIOR to the start of the event; requests for Saturday and/or Sunday must be in by Wednesday.
Get connected to a network printer, connect to specialized desktop printers.
Office Ethernet related issues
Request a new account for your department or organization.
Request additional supplies for multi-function devices, like toner or staples.
Reset your Jenzabar CX password. A valid CX password is also needed for Cognos access.
Request new lists or modify existing lists.
Request access to Cognos, the campus reporting and analytics software.
Report technology issues in classrooms such as projection problems, audio problems, computer problems, etc.
Have your voicemail sent to your email account.
Request for cabling to facilitate voice, data and/or TV connection.
Google Calendar - allows you access to your events with your All-Access credentials in your Wagner GMail account from anywhere.
Request equipment to be moved or retrieved to be brought back to IT.