OneLogin - Forgot Password

Go to and click on forgot password.

login screen

Type in your username and hit continue

Select the authentication factor - We will use OneLogin SMS for this example.
Note: If you do not see the onelogin sms option, please follow this KB that shows you how to add it. If you have access to email, you can choose email.

auth factor

You will receive a text from 332-334-89189 with you security code


Enter the code and hit continue.

You can now enter your new password and hit Submit.

If you need assistance, please call, email or submit a ticket to the Help Desk.

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Article ID: 125070
Fri 1/22/21 10:47 AM
Wed 6/29/22 9:41 AM