This article will walk you through the steps to change your RingCentral voicemail pin and greeting. By default everyone will have the same voicemail pin so it is necessary that you change your pin as soon as you can to make it more unique to you.
Here are the steps to change your pin and greeting:
1. Log into RingCentral at https://app.ringcentral.com. Click Sign in.
2. Click Single Sign-on.
3. You will be asked to confirm your Wagner email address. Enter your Wagner email address in the box. Press Submit.
4. You will be directed to the Wagner OneLogin page. Enter your OneLogin credentials as your normally would. Click Continue.
5. Once your page loads, locate and click the gear at the bottom left of the screen. If you hover over it, it will say Settings.
6. Click Voicemail
7. Click Voicemail Greeting
8. By default, there is an automated greeting set up for you. You can look at and listen to the preview to see if you would like to keep it that way.
If you prefer to customize your greeting, select Custom from the drop down menu. Once you have selected Custom, click the red button to Record.
You can play back your recording and listen to it. If you wish to re-record, simply press the red record button again and try again. If you are happy with your message, click the upload arrow on the far right and save your greeting in the lower right corner of the page.
10. There are two additional options besides recording your greeting with your microphone.
The Phone option will have RingCentral call the number listed in the box so you can record your message over the phone. Click Call Now and when you receive the call, record your message.
The Importing option will allow you to browse for a previously recorded greeting and upload it as your voicemail greeting.
Regardless of what you choose, make sure you press Done and save your changes.
Changing Your Voicemail Pin
The last option in the Voicemail settings is to change your voicemail pin. You can access this screen by clicking Voicemail PIN from the main Voicemail menu.
Enter your pin in the box provided for you. You will notice once you enter this pin, if it doesn't fit the pin criteria necessary, you will be alerted as to what you need to add or remove.
12. When you are all finished, click Save.
Checking Your Voicemail Messages
To check your voicemail messages, click the Phone icon on the left side. Select Voicemail at the top
