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This article will walk you through how to log into RingCentral's web based application and desktop application. Both of these interfaces operate the same so regardless of which you choose to use, the following information will apply.
For a quick tutorial on how to log in, check out the following video:
Since the time of recording, a few slight changes have been made to this application that will differ from what you see in the video below. These are minor differences and do not affect the functionality shown in the video. The Knowledge Base article below, is updated with the most recent layout.
The differences are:
- Account profile button is now on the left.
- Download Desktop App is visible without a sub-menu
- There is an option to choose the desktop app that is compatible with your Mac (if applicable)
The following are instructions on how to log into RingCentral using the web based application.
1. Open up Chrome and type https://app.ringcentral.com in the address bar.
2. Click Sign in.
3. Click Single Sign-On
4. Verify your Wagner email in the box. Press Submit.
5. You will be prompted to enter your OneLogin password.
6. You have now successfully logged into RingCentral.
The following are instructions on how to log into RingCentral using the desktop application.
1. Follow the instructions above to access RingCentral from your browser first
2. In the upper left corner, click your profile button.
3. From the list choose Download Desktop App.
4. If you are using a Mac, you may see the following message. Choose the option that applies to you:
5. The download should start automatically. Once the it has finished downloading, run the file to install the app.
6. Once it downloaded, open the app. Click Sign in.
7. Click Single Sign-On
8. Verify your Wagner email in the box. Press Submit.
9. You will be prompted to enter your OneLogin password.
10. You have now successfully logged into RingCentral.